Noxolo Guest House

  • Background
  • Challenges
  • Solution
  • Results

Location: Khutsong Area, Mamelodi East, Pretoria
Corridor: Tshwane
Sector: Hospitality

Noxolo Guest House was registered in 2007; it consists three (3) guest houses, two (2) of which are located in Khutsong and one (1) in Khutsong extension. The business has experienced growth since its establishment, with its first guest house being graded by Tshwane Tourism as four (4) star accommodations and received a highly-recommended accommodation certificate from AA Quality Assurance.

The company is registered on the database of Tshwane Tourism, Ford Motor Company, Mamelodi Day Hospital and SPAR Supermarket. The business has accommodated clients from across the globe, guests from countries such as Holland, Argentina, Germany, London and Norway. Noxolo Guest House is marketed using word-of-mouth, referrals, and street tourism signage for the Bed and Breakfast (B&B).

The business lacked equipment and they had difficulty in adequately marketing its services.

The interventions provided by GEP was development of Marketing Tools and implementation of Financial Management System. Through GEP’s Township Business Renewal Programme was assisted with Grant funding to purchase equipment.

The Outcome
Following GEP’s support, the business turnover doubled and they were able to access a larger tourism clientele.

Employment creation
The business employs three (3) employees, with two (2) being permanent and one (1) employed on a temporary basis.